Uniform Complaint Procedures (UCP)


    A Uniform complaint is a written and signed statement alleging a violation of federal or state laws or regulations, which may include an allegation of unlawful discrimination, harassment, intimidation, or bullying. If the complainant is unable to put the complaint in writing, due to conditions such as a disability or illiteracy, the agency shall assist the complainant in the filing of the complaint.

    The Board encourages the early, informal resolution of complaints at the site level whenever possible.


    Williams Complaint Procedures

     A Williams Complaint, another type of UCP complaint, regards instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment and may be filed anonymously. LEAs shall have a complaint form available for these types of complaints (see below), but will not reject a complaint if the form is not used as long as the complaint is submitted in writing.


    Complaints Concerning District Employees

    The Governing Board accepts responsibility for providing a means by which the public can hold employees accountable for their actions. The Board desires that complaints be resolved expeditiously without disrupting the educational process.
    Every effort should be made to resolve a complaint at the earliest possible stage.  All complaints related to district personnel other than administrators shall be submitted in writing to the principal or immediate supervisor. If the complainant is unable to prepare the complaint in writing, administrative staff shall help him/her to do so. Complaints related to a principal or central office administrator shall be initially filed in writing with the Assistant Superintendent, Human Resources who will determine an appropriate investigator. Complaints related to a Board member or to the Superintendent shall be initially filed in writing with the Board.


    California Department OF Education Uniform Complaint Procedure (UCP) Brochure CDE UCP Brochure

    Pleasant Valley School District Uniform Complaint Procedures and Forms Procedures and Form

    Complaints Concerning Instructional Materials (Williams)  Instructional Materials Complaints